Please use our results section on the website Unfortunately, if you are unable to update to the latest version of The National Lottery App, there is no ability to scan tickets through the website. On your phone, go to: Settings/Software Update/. Please check your device to find out which operating system you can upgrade to. By doing this, you'll ensure you have the best security and also have access to all the latest updates and features - giving you the best experience of The National Lottery App. What do I need to do if I want to continue using the app but have an Android device running on 4.4 (KitKat)?įor security reasons, we advise all our Android users running KitKat OS to upgrade to the latest version of the operating system - Android 10.0. This means The National Lottery App will no longer work for devices running on this operating system. So, in order to protect our Android users, we've had to make the decision to stop supporting the KitKat OS. This means that there have been no updates for this version of the operating system, including some critical security fixes. Google stopped supporting the KitKat OS version some time ago, but we continued to offer a version of The National Lottery App for those Android users running this edition of the operating system. With new devices coming out each year, it can be hard to keep up with the speed at which technology advances. I have an Android device running on OS 4.4 (KitKat) – why can I not update my National Lottery App? To check what version you have on your phone, go to: Settings/About phone/. If your device is running on Android 4.4 (KitKat), unfortunately newer versions of the app will no longer work. For this reason, we have to make updates that result in some older operating systems no longer being compatible with our app. We are also required to maintain high levels of security and integrity. With technology moving at a fast pace, we need to ensure our app stays at a high standard with an enhanced experience. Why do you lock older versions of the app? It is common practice to update apps and, unfortunately, some older operating systems do not have the data capacity to keep pace with developments. In the event of a discrepancy between the PlayOn Ticket Checker and the information in the official records of the Kansas Lottery, the records maintained by the Kansas Lottery shall prevail.We continue to develop our apps to improve user experience, fix bugs and performance issues and also to maintain the levels of security and integrity needed. Although the Kansas Lottery intends the PlayOn Ticket Checker to be able to check for winning tickets, the Kansas Lottery makes no express or implied warranties or representations of any kind as to the content, accuracy, completeness, reliability, or timeliness of the information provided by the PlayOn Ticket Checker. The PlayOn Ticket Checker is provided as a convenience to PlayOn members. If successful, you will receive a message telling you if your ticket is a winner or not.Ĭhoose your platform below and download the app today. The camera in your mobile device will detect and scan the barcode on the ticket. Select the Ticket Checker function button. How to check your tickets for winners using the PlayOn mobile app: Select the Scan button on the menu bar at the bottom of the screen. View this YouTube video for a demonstration on how to use the PlayOn app. If the Ticket Checker option is not displaying after you hit the Scan button, be sure to update your app to get the latest version. The Ticket Checker option will allow you to check your tickets for winners, while the PlayOn option will allow you to submit your tickets for points or entries. Once you select the "Scan" button at the bottom of the screen, you will see an option for Ticket Checker and one for PlayOn. Now you can check your tickets for winners at your convenience by downloading the PlayOn mobile app. Our PlayOn members have asked for it and now it is finally here! We are very excited to offer a Ticket Checker function within the PlayOn mobile app.
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